Return & Refund Policy

At Moris & Sons, we value our customers and want you to be fully satisfied with your purchase. Please read our return and refund policy carefully before placing an order.

Returns

Returns are accepted within 7 days of delivery.

Items must be unused, unworn, unwashed, and in their original packaging with tags intact.

Customized, altered, or sale items are not eligible for return or exchange.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and credited to your original method of payment within 3-4 business days.

Refunds will be made only to the same bank account / payment source that was used at the time of placing the order.

Shipping charges are non-refundable.

Non-Returnable Items

• Customized or tailored outfits
• Products purchased on sale or discount
• Accessories and gift items

Damaged / Wrong Products

If you receive a defective or incorrect item, please notify us within 24 hours of delivery with pictures, along with video and we will arrange a replacement/refund will be done within 5-7 business days.

How to Initiate a Return

To start a return, please contact us on WhatsApp at +91-99099 05244 or via Email at info.morisandsons@gmail.com with your order number, reason for return, and product images (if applicable). Our team will guide you through the process.